mCommerce going to change Business Processes in India and China...

By Trideeb Das

Technology and its adoption by business is changing the normal human life and creating more comfort and accessibility. When we talk about computing technology, Baking industry used to take the pioneer role creating the roadmaps for other industries. But time has changed, Telecommunication and Retail industries have to define the terms because of the business models and Baking now striving had to adopt the changes.

Success of mCommerce and potential use in future would bring in major enforcement of process changes in Banking system of developing countries. Only way to adopt large volume of mCommerce transaction is to bring in appropriate BPM systems in the whole system of service. Most of the banks in developing countries already adapted core banking systems. But the business and processes surrounding core baking still in a weaker state.    

A conventional mCommerce platform would support primarily 3 major areas as I shared in my previous blog-post. While mCommerce and mobile baking would facilitate faster transactions processing and speedy communication, it would be very interesting to see how BPM industry address enabling required processes.